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When will I receive my order?


We process all orders within 1-3 business days. Shipping times vary depending on your location, but typically range from 7-15 business days.

Can I return a product if I’m not satisfied?


Absolutely! If your item arrives damaged or you’re simply not happy, you can request a return within 14 days of receiving it. Just reach out to us, and we’ll make it right — no stress, no hassle.

Is my payment information secure?


Yes! Our website uses encrypted SSL security to ensure that your personal and payment details are 100% safe and protected. Your trust means everything to us.

How do I contact customer support?


Our support team is always ready to help! You can reach us through the Contact Us page or by email at. felcomusa@gmail.com We usually respond within 24 hours, Monday through Friday.